Terms & Conditions

Trade Information

Ultrasoundgel.co.uk reserves the right to refuse your order if you are not a Qualified Professional/Trade Customer – we supply business to business only. We will not be held responsible for injuries or damage caused by unqualified users of our products. It is your responsibility to ensure that you are fully insured for the products that you are using. Products are not for sale to members of the general public.

Delivery Information

Orders placed before 3pm will be shipped on a next day delivery service and should arrive the next working day. For orders placed after this time we will endeavour to dispatch it the same day and delivery will take normally between 1-2 days.

For all orders over £95.00 excluding vat, delivery is FREE. For orders below £95.00 there is a standard delivery charge of £4.95 per order.

We will endeavour to despatch goods to you by the estimated delivery date, however we will not accept liability to deliver within the stated time or day where circumstances are caused beyond our control, such as delays by delivery companies or manufacturer’s lead times.


Prices and delivery charges are exclusive of VAT. Invoices are in £ Sterling at the prevailing VAT rate at the time of ordering.

Product Details and Specifications

UltrasoundGel.co.uk reserves the right to alter details and specifications without notice, explanation or notification. We reserve the right to substitute similar quality items based upon availability to complete your order. The goods are supplied according to the descriptions and specifications supplied by the manufacturer. UltrasoundGel.co.uk its employees and agents are not authorised to make any representations concerning the goods unless strictly confirmed by Ultrasoundgel.co.uk in writing. In agreeing to these terms you acknowledge that you do not rely on any such representation to complete your purchase with us. We make no recommendations as to the suitability of the products for any particular purpose.


We accept payment by all major credit cards and paypal.

Missing or Damaged Goods

Claims for missing or damaged goods will not be accepted unless the company is advised within 48 hours of receipt of goods. UltrasoundGel.co.uk will not consider any claims made outside of the stated notification period.

Returning Unwanted Goods

When goods have been ordered in error or are not as expected UltrasoundGel.co.uk may agree to their return. This request must be made to UltrasoundGel.co.uk within 7 days of receipt of goods, excluding bank holidays and weekends. The returning of goods to us will be entirely your responsibility. Returned goods will only be accepted where a returns authorisation number has been given. This must be quoted on all accompanying documentation. The following goods only are eligible for return.

1) Goods that are not perishable or sterile
2) Goods that are not given free or as part of an offer
3) Goods that are unused and sent back to us in original packaging

Liability Claims

UltrasoundGel.co.uk’s total liability for any claim however arising shall not exceed the price of the goods supplied. Ultrasoundgel.co.uk will not be liable for any consequential loss for anything, however arising. Your statutory rights are not affected.

E & OE

Any typographical, clerical, other omissions or errors however made, shall be subject to correction without any liability on the company’s part.

Registered Office

Trafalgar House, Station Road, Long Sutton, Lincolnshire PE12 9BP
Tel: +44 (0)844 873 6163
Email: sales@ultrasoundgel.com Web: www.ultrasoundgel.com
Barclay-Swann Ltd trading as UltrasoundGel.co.uk
Registered in England No. 3282801

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